Give your Career a New Direction

Caring

Inspiring

Empowering

Our Impacts

The impacts we make, the outcomes we create

Our Impacts

From Day Services to long-term residential care, we ensure positive outcomes for the people we support as well as the commissioners of those services – both expect us to create, hone and evolve services that meet changing health and social care needs.

Testimonials

“Of all the things I now can do thanks to all the people that have supported me across the New Directions teams, one thing stands out, and that’s my voice. Not how I speak, but what I say. I am listened to by everyone at New Directions – I am called an Expert by Experience, but really, I just give them a piece of my mind and they listen, and they act.”

James

New Centre Stage and Shared Lives

“One last thing I want to tell you is I am the happiest I have ever been and me and Joe (Shared Lives carer) are the A Team!”

Thomas

Shared Lives

“If I had to sit down and draw up a blueprint for the perfect day centre provision it would be the North Hub!”

Mother of Ben

North Hub

“After the amazing recovery I had at Woodlands, I am now a mentor here. I want others to have the same life saving experience I had at Woodlands.” 

Andy

Woodlands Park

“Quite simply, I would be lost without the care my son Thomas receives from New Directions’ respite service at Aintree Lane.” 

William,

dad of Thomas

“I am safe at Chase Heys and I am looked after so incredibly well and I know I wouldn’t have been remotely as accepting of my situation anywhere else.”

Christine

Chase Heys

Our Services - Impacts

Shared Lives 75+ People supported in 53 shared lives placements across Sefton. 100% Say they are doing all the things they wanted to do. 3 Now in paid employment. 17 Are in voluntary Roles 1 Supported person holds an apprenticeship role. 23 People have had reductions in other Adult Social Care services - which means they are living with less interventions.

Shared Lives

Living in the community with caring families.

Find Out More About Shared Lives
Day Centres at a Glance 24 People supported with complex needs. 89 People supported across North and South Hubs 30+ Social, Therapeutic and wellbeing activities offered. 15% increase in people supported by Day Opportunities 8+ Community group partners across health, education and physical activity. 1500 Hours provided at North and South Hub Weekly

Day Centres

providing a wide range activities, therapies and support on a daily basis.

Find Out More About Day Centres
Intermediate Care at a Glance 11 Intermediate Care Beds 6 Average length of stay (days) 14 Discharge 2 assess beds 3 Transitional Beds 2 Community and professional partners we work in partnership with. 142 People have been supported by Chase Heys over a year 6 Community partners work collaboratively with Chase Heys Inspected and rated: Good by the Care Quality Commission.

Intermediate Care

supporting people to return to their home environment.

Find Out More About Intermediate Care
Brookdale at a Glance 9 Community group partners 10+ Therapeutic group activities every week 7 Health Partners including Merseycare NHS Trust 25 People supported each week

Brookdale

a specialist day service for people with complex dementia.

Find Out More About Brookdale
Supported living at a Glance 6 Individuals have maximised their independence reducing costs to commissioners. 3 People supported actively involved in community groups such as Mencap. 3 Individuals volunteering and contributing in their community Inspected and rated: Good by the Care Quality Commission

Supported Living

Living independent lives in a home environment.

Find Out More About Supported Living
Waterloo Park at a Glance 27+ Community groups engaged, providing health, education, cultural and community opportunities. 25 People supported each week 30 Hours offered, Monday-Friday, 10am until 4pm 7+ Social, therapeutic and wellbeing activities offered 19 People supported with complex needs, ASD, learning and physical disabilities.

Waterloo Park

providing uplifting activities for the over 60s.

Find Out More About Waterloo Park
Woodlands at a Glance 13 Tenancy Placements 12 Outcomes benchmarks for every supported person in a personal resettlement plan 12 Months, average length of stay 5 Tenants moved into own accommodation with low level support 7+ Partnered organisations within the community 1 Moved into supported Living 7 Individuals continue on their recovery pathway

Woodlands Park

delivering recovery and resettlement services.

Find Out More About Woodlands Park

Short Term Respite

providing planned and emergency respite care.

Find Out More About Short Term Respite

Continuous Innovation

Since 2007 we have constantly evolved the types of services we offer, and the ways in which we deliver those services, to ensure we are always meeting the needs of the people we support and the requirements of the adult social care teams at Sefton Council.

Some of that evolution is measured, for example in our long term residential care, while others are delivered at pace. Nothing sums up the agile, need-based innovation we under take better than the Reablement and Rapid Response service.

The service is designed to promote wellbeing and help reduce unnecessary hospital admissions, readmissions and delayed discharges. By supporting assessments in the community, we have enabled the council’s social care team to prioritise the demand of more complex cases, supporting the Sefton community as a whole.

Day Centres

Member of North hub in football kits posing in front of a goal post with certificates.

North Hub
Member of South Hub wearing matching tote bags

South Hub

Short Term Respite

Aintree Lane workers holding signs with the rating: Good, Care Quality Commission

Aintree Lane
Woman passing cutlery to a man sat at a table

Hudson Road
2 women holding sparklers at Poplars

Poplars
Residents of James Dixon Court celebrating the coronation

James Dixon Court

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