Reablement
and Crisis Support
Our Reablement service provides short term goal-focused support to enable people we support to regain skills that may have been reduced or lost due to injury or illness. Our goal is help people remain living at home while improving their confidence, independence and health outcomes.
The Reablement service is based on the Trusted Assessor model which provides comprehensive support and planning to focus on ‘recovery through enablement’. Trusted Assessors not only design individual care plans but also deliver the equipment and medication technology prescription which will help our supported people achieve reablement and independent living.
Many people we support through their journey to reablement require no ongoing care, or have ongoing care needs reduced, easing pressures on the wider health and social care system.
Crisis Support provides help to people – both people we support and their carers, friends and family – in the community who have gone into crisis and require short-term interventions to avert the requirement for longer-term social care or health services. Through this we help to reduce hospital admissions and support timely hospital discharges from A&E departments.
The focus of the Crisis Support service is to provide Domiciliary Care, Reablement tasks and practical support to enable people we support, who are medically stable, to remain safe and secure in their own homes.
About Reablement
Alison's Story
My journey with New Directions goes way back; I began as a Care Assistant at Brook Lea Day Centre in 1989, working with adults with learning & physical difficulties, a job which was extremely rewarding & sometimes challenging.
Continuous Transformation
In the last 12 months we have implemented a digital care planning system called Access Care Planning (ACP).
This has enabled us to start moving towards a paperless system, raise the quality of auditing live files and monitor more closely service user progress.
In 2023 we added the use of medication technology to our equipment prescribing list – this has enabled the people we support to remain independent with medication management.
Activities and Partnerships
We work very closely with Southport and Ormskirk Hospital NHS Trust, Merseycare and local GPs to ease the transition from hospital to the home environment – which has significant positive impacts on bed space capacity at busy hospital and care settings.
We also have a great partnership with the social care team at Sefton Metropolitan Borough Council who identify and refer people who we can support their journey to a healthy and independent life within their own home environment.
