Day Opportunities Centre
Waterloo Park
Waterloo Park is a friendly uplifting service for people over the age of sixty. Some of those who attend have additional support needs or are living with the early stages of dementia.
Waterloo Park promotes physical and mental well-being in a safe, spacious, and well-equipped environment. Waterloo has a fully accessible building and garden. We sit in a leafy lane in the heart of Waterloo with excellent links to community facilities. Our dedicated team follows a person-centred approach with choice, dignity, and respect being paramount.
Learn A Little More About Waterloo Park
What We Offer
At A
Glance
Read Our Stories
Read Testimonials
Hear From
Us
Get In
Contact
Get It Touch
The service is open from 10am – 4pm Monday to Friday, excluding bank holidays.
Please contact:
Michelle Colleran (Service Manager) michelle.colleran@ndirections.org
or
Lynne Simmonds (Deputy Manager) lynee.simmonds@ndirections.org
if you would like to learn more about Waterloo Park or arrange a visit.
Waterloo Park at a Glance
Waterloo Park is a friendly uplifting service for people over the age of sixty. Some of those who attend have additional support needs or are living with the early stages of dementia.
Waterloo Park promotes physical and mental well-being in a safe, spacious, and well-equipped environment. Waterloo has a fully accessible building and garden. We sit in a leafy lane in the heart of Waterloo with excellent links to community facilities.
Our dedicated team follows a person-centered approach with choice, dignity, and respect being paramount. We promote independence and support people to remain in their own homes for as long as possible.
We promote a holistic approach and offer support and guidance to individuals and their families. We often signpost or refer to other services for specialised needs.
We offer very high standards of care. Due to extensive equipment and training, we can meet most aspects of our user’s physical care needs. We seek professional services for specialist care such as District Nurse visits.
We also have an on-site Kitchen that can cater to all your dietary needs.
What We Offer
We offer a host of stimulating activities designed to meet individual needs. We aim to meet a range of needs such as social, educational, vocational, emotional, therapeutic, and leisure.
We work with many organisations including Plaza Cinema, Alzheimer’s Society, OPERA, Iraneus Centre, Princes Trust, Fire Service, and Local schools. We also fundraise for many local charities.
Some of our regular activities include:
· Crafts
· Local History & Educational Trips
· Reminiscence
· Pamper/Massage
· Chair-based Exercise
· Quizzes and games
· Cookery and Baking
· Horticulture
· Music and singing
· Social visits
· Cinema visits, sing a longs and entertainment.
Jean’s Story
Click Here To Read More
Jean my stepmother has advanced dementia, and has been supported by the team at Waterloo Park three days a week. In addition to the usual exceptional care she receives – she is given choice, she is given dignity and most importantly she is given empathy – the team at Waterloo Park may have recently given her the gift of life.
Jean’s deterioration has been huge in the last six months and the team have changed the care package as needed, such as 1-1 care at home time, as Jean can get on the wrong bus, manning the gate when she goes out for a cigarette, helping keep her safe when she wants to give out teas, taking her into the community which is not an easy task, and constantly reassuring Jean to stay at the centre when she is always trying to “pick her kids up ” or visit her (late) mother.
The team are great at adjusting her care package as her needs grow and change, but she still gets to smile when she is at Waterloo which is totally down to the total care of the staff.
Recently, Jean attended the day centre when she obviously wasn’t very well – she had been acting a little different which we as a family had noticed a couple of days before and we took to her GP and was told it was probably the side effects of her medicines.
Later that day I received an email off the manager of Waterloo Park, Michelle, using lovely caring words just making sure we were aware of the changes in Jean’s behaviour that the staff had noticed in one visit to the centre!! How on the ball is that?
A few days later, Jean again went to one of her sessions at Waterloo Park and became more unwell. She was vacant and shaking. The team alerted Francey the activity lead who knew straight away Jean was unwell and not herself.
Francey has a very good relationship with Jean, and she and another member of the Waterloo Park team, Lynn, took Jean to a quiet place for her own privacy.
Lynn believed she may have an infection based on her behaviour – by this time Jean couldn’t carry her own weight. Michelle made the decision to call an ambulance.
The whole team worked together to notice, to alert, to plan and to arrange care via NHS – and Francey made a caring professional call to myself to update the family.
Jean was taken to Aintree hospital where she was diagnosed with an infection and admitted.
Waterloo Park doesn’t specialise in dementia, but the care is second to none, they know Jean inside out and detected she was ill when her GP didn’t!!
The paramedics did suspect sepsis at one point and this is life threatening but rest assured if any resident at Waterloo Park is in any danger or risk the staff will assist to the highest level and give total quality of care.
I am eternally grateful to all the staff at Waterloo Park who don’t just do a job, they have a vocation to the people they support and as a family, we will never be able to repay them. Truly a huge thank you to each and everyone of them.